We will gladly accept items for exchange if they were received damaged or defective in any way. If you receive a damaged item, within 48 hours, take a picture of the item(s) along with the original packing slip and email them to firstname.lastname@example.org explaining what is wrong with the item(s). After we have reviewed the situation, we will contact you with detailed instructions on how to return the item(s) and the processes we take to get your item(s) replaced. In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than them being damaged or defective. Also please note we only do returns for STORE CREDIT. We apologize in advance for any inconvenience this may cause.
If there are any issues with your order after receiving, you will have 24-48 hours to EMAIL US and let us know. No Exceptions. This way we can address your concerns right away and keep the shipping costs low to our customers. Please kindly understand.